My Account:

As we mentioned in our previous email, Live Yoga will be transitioning to Walla—our new studio software—Feb 10.

To make our transition seamless and your booking experience even better, please follow these three steps:

1.     Check your email tomorrow for an email from Live Yoga.

• The FROM email address will be automation@hellowalla.com

•  Remember to check your spam folders, too! 

2.     Click the link in the email to create your Walla login credentials. This will include a new password

3.     Visit our website https://liveyoga.ca/schedule and log in to view your account details. You can also use the log in at the bottom of this page!

Your Walla account will be set up after you complete these three steps. All active memberships and/or packages will be in your account details. Please let us know if something is missing from your account details after 24 hours!

• Go to our studio schedule page: https://liveyoga.ca/schedule

• Select Log In to access your account details. Use the log in at the bottom of this page!

• Can’t find it? Trying looking on the class schedule page: https://liveyoga.ca/schedule

• Choose Forgot your password link

• Enter the email address associated with your account

• You will receive an email with the reset password instructions

Please note, if you request and receive multiple reset emails, use the most recent email. If the email you entered is not found or cannot be associated with an account, please contact us

To request a new password link, please visit our website https://liveyoga.ca/schedule and select Forgot your password on the login screen via the class schedule page. You can also use the log in at the bottom of this page!

Please note, if you request and receive multiple reset emails, use the most recent email

If you have received an invite from Live Yoga (and Walla) to create your new account, but the link or email is invalid:

• Go to our studio website (https://liveyoga.ca/schedule)

• Select Log In to access your account details

• Choose Forgot your password?

• Enter the email address associated with your account

• You can also use the log in at the bottom of this page!

Please note, if you request and receive multiple reset emails, use the most recent email

Yes! All of your existing memberships, class cards, drop in classes and valid payment methods will populate on your account once you log in!

Yes account credit will be applied to your new Walla account to use towards purchases and class cards or memberships.